Welcome to My Dog My Joy. By accessing and using our website, you agree to comply with the following Terms of Use. Please read them carefully before using our services. If you do not agree to these terms, you should not use our website.

1. General Terms

  • By using My Dog My Joy, you agree to abide by these Terms of Use and applicable laws and regulations.
  • We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for changes.

2. Use of Website

  • You must be at least 18 years old or have the permission of a parent or legal guardian to make purchases on our website.
  • The content on our website, including images, text, designs, and graphics, is for personal and non-commercial use only. You may not copy, modify, distribute, or create derivative works without express permission from My Dog My Joy.

3. Products and Orders

  • All products available on My Dog My Joy are custom-made and printed on demand. By placing an order, you acknowledge that each item is created specifically for you and may have minor variations.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to: availability of the product, errors in pricing or product descriptions, or suspicion of fraudulent activity.

4. Pricing and Payment

  • All prices are listed in [Currency] and are subject to change without notice. Prices do not include shipping fees, taxes, or duties, which will be calculated and added at checkout.
  • We accept major credit cards and other payment methods as indicated on the website. Payment is required at the time of purchase.

5. Shipping and Delivery

  • Shipping times may vary depending on your location. While we strive to meet delivery estimates, My Dog My Joy is not responsible for delays caused by shipping carriers or external factors.
  • Shipping costs are calculated based on your delivery location and order size and will be displayed at checkout.
  • Any customs fees, import duties, or taxes incurred during international shipping are the responsibility of the customer.

6. Returns and Exchanges

  • As our products are customized and printed on demand, we do not offer returns or exchanges unless the product is defective or incorrect.
  • If you receive a defective or incorrect item, please contact us within 14 days of receiving the order to arrange for a replacement or refund.
  • All return or replacement requests must include proof of the issue (e.g., a photo of the defect).

7. User Conduct

  • You agree not to use My Dog My Joy for any unlawful or harmful activity, including but not limited to: transmitting harmful, threatening, or obscene content, violating intellectual property rights, or distributing viruses or malicious software.
  • We reserve the right to terminate your access to our site if we determine you have violated these terms or engaged in prohibited behavior.

8. Intellectual Property

  • All content, logos, trademarks, and designs on My Dog My Joy are the intellectual property of the company or licensed third parties. You may not use, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

  • My Dog My Joy will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to loss of profits, data, or business opportunities.

10. Governing Law

  • These Terms of Use are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these terms or the use of our services will be resolved in the courts of [Jurisdiction].

11. Contact Information

  • If you have any questions or concerns about these Terms of Use, please contact us at info@mydogmyjoy.com
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